Allergen Awareness Course

Innpacked’s fully accredited Allergen Awareness course is aimed at those who work in the catering
industry and anyone who is involved in food preparation and service.

Call us today on 08000 786 056 to find out more about how Innpacked can help you make the most of your business.


The Allergen Awareness course provides essential knowledge about allergens, their potential risks, and the procedures
to follow to keep consumers with food allergies safe.

Learners will gain an understanding of the importance of allergen awareness, cross-contamination
prevention, proper labelling, and the legal obligations related to allergen information.

If you would like more information on our bespoke face-to-face training for groups please call our team on 08000 786 056.

What topics are covered in the Allergen Awareness course?

Our food allergy course covers the following topics:

  1. Introduction to allergens. This section provides an overview of what allergens are, common
    food allergens, the health risks associated with allergen exposure, and the difference
    between food allergies and intolerances.
  2. Allergen identification. You will learn how to identify different allergens, including common
    ingredients and hidden sources of allergens in food products.
  3. Preventing cross-contamination. This section focuses on strategies to prevent cross-
    contamination of allergens during food preparation, cooking, storage and serving. It covers
    food hygiene practices, use of separate utensils and equipment, and safe handling
  4. Allergen labelling. You will learn about the importance of accurate allergen labelling on
    packaged food products, including understanding food labels, recognising allergen warnings,
    and interpreting ingredient lists.
  5. Allergen management. This section covers strategies for effectively managing allergens in a
    food service establishment, such as implementing allergen control plans, developing
    standardised recipes, and training staff on allergen protocols.
  6. Communication and customer service. You will learn how to effectively communicate with customers who have food allergies, including discussing menu options, responding to customer enquiries about allergens and handling special dietary requests.
  7. Legal requirements. This section provides an overview of the legal obligations and regulations related to allergen information and labelling, including Natasha’s Law. It also covers potential fines and penalties.
  8. Emergency response. You will be trained to recognise and respond to allergic reactions, including the administration of first aid and the proper use of epinephrine auto-injectors (for example, EpiPen). Please also see our First Aid courses.
  9. Best practices and continuous improvement. This part of the course emphasises the importance of ongoing training, staying updated on new allergen-related information, and continuously improving allergen management practices.

How long does it take to complete the course?

The Allergen Awareness Course is a 1 Day course where you will learn everything you need to know to complete your exam. This will be held at the end of the and takes approximately 1 hour and consists of 30 multiple choice questions. Once you have successfully completed the course you can download your food allergen certificate.

The certificate does not expire, but it is best practice to refresh your training every 3 years.

Start your allergen awareness training today

To enrol on our allergen awareness course, or to ask any questions, please call us on 08000 786 056 or contact us.

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