Would losing your licence kill your business?
As a retailer, selling age-restricted products to the wrong person will put your business at risk. If you fail a test purchasing visit by the Police or Local Authority, you could lose your licence to sell alcohol.
Lack of knowledge is not a defence under the 2003 licensing act, because as a licence holder it is expected that you have taken your role seriously enough to make yourself aware of the licence holder’s responsibilities under the licensing Act.
The best way to defend yourself, your staff and your business is to ensure that all of your staff are trained in their roles and responsibilities concerning the service of alcohol. Innpacked can of course help with the training of your staff as we deliver the Award in Responsible Alcohol Retail course at your venue.
Once training is complete, how can you ensure that staff will implement what they have learned?
The Innpacked Test Purchasing service independently tests your staff and shows that you, as a retailer, are taking this issue seriously.
Our service is transparent and effective.
You get real results on attempted under-age sales, which we will carry out.
We will provide you with a full report on the purchase, including how the customer was treated, as well as a full run down of the results.
We use fully-trained 18 – 21 year olds to test purchase. Like the Police and Trading Standards, we don’t go out of our way to make it obvious with ‘childlike’ youngsters. Our purchasers are just normal young men and women who have been trained by us to know what to observe and how to complete accurate reports.
If you would like to discuss using this service, or would like a free, no-obligation quote, you can call us on 08000 786 056 or complete the contact form below.