Learn everything about the role of a Designated Premises Supervisor (DPS) under the Licensing Act 2003. Understand their responsibilities, legal requirements, and how they ensure compliance even when off-site.
Running a licensed venue like a pub, bar, restaurant, or shop in England or Wales? If your business sells alcohol, you’re legally required to appoint a Designated Premises Supervisor (DPS). But what exactly does this role involve, and what are their responsibilities—even when they’re not on-site?
In this guide, we break down the key duties, legal requirements, and best practices for any current or prospective DPS under the Licensing Act 2003.
What Is a Designated Premises Supervisor (DPS)?
A Designated Premises Supervisor is the individual named on a premises licence who holds legal responsibility for the sale of alcohol on-site. Appointed under the Licensing Act 2003, the DPS ensures the venue complies with all licensing regulations and promotes the licensing objectives.
Only one DPS can be appointed per licensed premises at a time, and they must hold a Personal Licence.
Key Responsibilities of a Designated Premises Supervisor
1. Day-to-Day Operational Control
The DPS oversees the day-to-day running of the venue where alcohol is sold, ensuring legal and safe operations.
2. Authorisation of Alcohol Sales
All alcohol sales must either be made or authorised by a Personal Licence Holder (PLH)—usually, the DPS themselves.
3. Ensuring Compliance with Licensing Objectives
The DPS is responsible for upholding the four core licensing objectives:
- Prevention of crime and disorder
- Public safety
- Prevention of public nuisance
- Protection of children from harm
4. Liaison with Licensing Authorities
The DPS acts as the primary point of contact for local authorities, police, and licensing officers.
5. Staff Training and Supervision
They must ensure all staff are trained in:
- Age verification policies (e.g., Challenge 25)
- Responsible alcohol service
- Record keeping and incident reporting
Legal Requirements to Become a DPS
To legally operate as a DPS, you must:
- Hold a valid Personal Licence
- Be the sole named individual on the premises licence as the DPS
- Have your details registered with the local licensing authority
DPS Responsibilities When Not Physically On-Site
A DPS isn’t required to be present at all times, but they remain legally responsible for alcohol sales. Here’s how they maintain control remotely:
1. Pre-Authorisation of Sales
Ensure alcohol sales are authorised in advance—either through:
- Written delegation
- Staff training manuals
- Clear policies and procedures
2. Enforce Clear Policies
Implement essential systems like:
- Challenge 25 age verification
- Refusal logs
- Incident and training records
3. Appoint a Responsible Duty Manager
Designate a supervisor or manager to oversee the premises in your absence.
4. Maintain Open Communication
Remain accessible by phone or email in case of any issues requiring immediate attention.
5. Regular Monitoring
Regular check-ins, training reviews, and policy updates help maintain compliance and oversight.
Legal Accountability of the DPS
Even when not on-site, a DPS can still be held legally accountable for:
- Underage alcohol sales
- Disorderly behaviour on the premises
- Breaches of licence conditions
This underscores the importance of having robust systems and trained staff in place.
Final Thoughts: Why the DPS Role Is Crucial
The Designated Premises Supervisor plays a vital role in ensuring licensed premises operate safely, legally, and responsibly. Whether you’re on-site or managing remotely, staying compliant requires a hands-on approach, effective delegation, and consistent oversight.
Need Help with Licensing or Staff Training?
Whether you’re applying for a Personal Licence, updating policies, or training staff, professional support can make the process smoother and more compliant. Get in touch with our licensing experts today!