Innpacked offers a consultancy service to anyone involved in the licensing trade.

Below is a list of services that our specialist Licensed Trade team can assist you with. With over 130 years of experience between our team. We are confident that we can provide a quality service that will suit you.

Click on any of the services you are interested to find out more.

Test Purchase Visits


Purchasing a New Business

Our team is able to assist in the following:

Venue feasibility study: Unsure whether your heart is ruling your head with a new venture in the licensed trade? An independent and impartial report on the potential of the business opportunity by experienced experts in the trade could prove to be the best investment you make, irrespective of the result!

“We had absolutely fallen in love with a hotel in Somerset, and it was only Innpacked’s report on its trading potential that saved us from probable financial ruin”

“Innpacked’s report gave us a realistic view of how much money we could make from taking over the pub, and as a result we entered the most important financial decision of our lives with our eyes very much open, rather than closed, and have not looked back!”

Cash flow projection: Your commitment to a tenancy, lease or outright purchase of a premises needs to be a secure investment in the short, medium and long term. Again, in the strictest confidentiality, our experts can provide an objective forecast of your likely cash incomings and outgoings based on realistic projections for the business going forward.

Business plan: When confirming your interest in any vacancy, you are likely to be asked to submit a business plan, detailing how you visualize the future success of the premises once you are in day to day control. Potentially in conjunction with the feasibility study and cash flow projection above, we can help you put together a convincing plan to guide the business forward, while at the same time providing a reality check on your expectations!
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Customer Service Training

Our team is able to assist in the following:

Customer service training: Do you wish the standards of service to your customers gave you a real winning edge over your competitors? Are those standards of service as consistent throughout your team as you would like them to be? Are all your staff enthusiastic and passionate about everything they do, especially when face to face with your customers?

Having developed customer service programmes for a variety of retail businesses from shops to high street bars, and from hotels to night clubs, incorporating various tried and trusted customer care theories, we can create a programme of customer care bespoke for your business, which is really effective for the culture of our country and its people.       

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Innpacked NHS

Innpacked Surgery: It is always comforting to know that the local doctor’s surgery is just down the road, when we don’t feel well. Similarly, if things are not going quite to plan in your business, it is useful to get a health check on the business, as likely illnesses, things do not often put themselves right on their own!
A quick call to your NHS (National Help Service) will lead to a sensitive and discreet investigation into your problem, the likely prognosis, and a proposed cure.

Fees for our consultancy work, are charged on a daily basis, and include detailed written reports, as a result of research and investigative work carried out on your behalf.      

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Wine Retailing

Our team is able to assist in the following:

Wine Retailing: Do you generate enough income/profit from your wine list? Most probably you’ll find the majority of your sales are from your selection of house wines, or worse, customers simply continue with drinks they have previously purchased at the bar.

With a little bit of knowledge, some key selling skills, and most importantly, enthusiasm and confidence, your restaurant team can transform your fortunes with recommendations, guidance on matching wines to food items on the menu, and first class, friendly service.       

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Innpacked Legal

What can do for you?

At Innpacked we pride ourselves in providing a comprehensive and cost effective service for all of your licensing requirements including:

•The preparation and submission of all Premise and Personal Licence applications.
•The survey and assessment service for premises in respect of the licensing objectives.
•Highlight potential or actual failings in your operation which may lead to Representations / Objections and / or review proceedings.
•Provide written policies on matters such as Drug Awareness, Drunkenness, CCTV etc.
•Mediate on your behalf with the Police and other relevant parties to resolve any concerns thus avoiding Hearing or Review proceedings.
•Represent your business at any Hearing or Review.
•Training of staff to an accredited Standard.

We guarantee that our prices will be at least 25% cheaper than any comparable solicitors quote and our service will be personal to you. You will have your own personal licensing consultant to handle your case from start to finish.       

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Course Finder

Innpacked HR

Do you have an employment query and you're not sure how to handle it?

Worried about the legal implications of employing someone?

Not sure how to handle Disciplinaries and Dismissals?

Or just want to bounce an idea off someone WHO HAS ACTUALY WORKED IN THE TRADE!

Innpacked Hospitality HR can help.

Call us on Free Phone 08000 786 056

About Us       

Established in 2003, Innpacked Ltd has now successfully evolved from being a small local training company into one of the top national training providers in the UK.

Our team is accompanied by our BII accredited partnership trainers and licensing consultants, country wide, with various backgrounds including; licensing solicitors, ex-police officers, care professionals, trade management and ex licensees.

The business today specialises in the design and delivery of training requirements as well as assisting in all licence applications and reviews, Aand Hospitality HR.

It has been accomplished through successful and continuous partnerships and joint ventures, to provide you with the best quality products and services to suffice your licensing needs.

We are accredited by the: BIIAB, SIA, HABC and CIEH.

Together we can help you establish your place in licensed trade.

Previous customers have appreciated our dedication and assistance with their licensing requirements, but don’t just take our word for it.

Click here for our customer feedback.